Returns Switzerland

RETURN FROM SWITZERLAND 🇨🇭

Returns for our Swiss customers – simple and worry-free!

We make it easy for you:

With us, there are no hidden costs and no complicated returns processes across national borders. Here are the benefits you enjoy as a customer from Switzerland:

Worry-free returns at domestic prices

You can easily return your goods within Switzerland without having to worry about high costs.

This is how it works:

Packing goods : Use our resealable shipping bag and pack your returned goods.

Drop off at the post office : Simply drop off your parcel at the nearest Swiss post office.

Wait worry-free : We'll take care of the rest!

Return address:

Rollo Sports GmbH

Bündtenstrasse 5a

4419 Lupsingen

Switzerland (CH)

Still questions?

Our customer service is always available to help you with any questions you may have regarding shipping and returns. Please feel free to contact us by email.

FAQ on returns for customers from Switzerland

How do I register the return? How do I register the return?

Using your order number, send us a message with the items you wish to return.

Our email address: info@rollosocks.de

Who bears the costs for the return shipment? Who bears the costs for the return shipment?

Return shipping costs are borne by the buyer. Please check the exact return options and costs in your country.

Is there a deadline for returns? Is there a deadline for returns?

Yes, you can return your order within 30 days of receiving the goods.

When will I receive my refund? When will I receive my refund?

After receiving and inspecting the returned goods, we will refund the purchase amount within 7-10 business days to the original payment method used.